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Original topic:

Green tint issue on Galaxy S10 lite

(Topic created on: 09-04-2021 02:42 PM)
847 Views
Seanus
Beginner Level 4
Options
Galaxy S
Who else here are experiencing this problem? Green tint would appear on the right side of my screen as I am lowering the phones brightness. It
 is usually visible on Grey backgrounds. Hope that samsung will know about this and send update for us to fix it
4 Comments
ABhudz
Beginner Level 2
Galaxy S
Ur problem is like on our tv. That means you connected a wire that is grounded like a charger or HDMI etc. What we do is that we wait for 3 days without opening and plugging it so that the magnetic field wore off. If it still did not go away, contact support
SamsungRightCare
Community Manager
Options
Galaxy S

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

As for your concern, have you tried what your fellow member suggests here? Also, you may give us a call via our toll-free hotlines stated above. Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subjected for approval). Hope this helps! Stay safe and enjoy the weekend. 😀

Seanus
Beginner Level 4
Galaxy S
Can't do it cause I am working abroad.
0 Likes
Gwapoako
Active Level 3
Galaxy S
Same here in my A71 and try to check in samsung center and the problem is the LCD 😓
0 Likes