No Custom Symbols

[Danny_C]

Hey all. So I got a Samsung Galaxy S21 Ultra 5G phone a while ago. On my old Samsung, I could long press the full stop button to access Custom Symbols. I've looked online & I've looked in the settings, but the option just isn't there no matter what I do. How do I get the Custom Symbols on this phone & if I can't get them with the software I currently have, what's a good, free alternative?

[AmeetM]

hi

Go to settings, then click on general management , keyboard list and default.... see if Samsung keyboard is set to default, once done hit Samsung key board settings and scroll down till you see style and layout & make sure the keyboard toolbar is turned on

hope this work

cheers

AmeetM

[Danny_C]

Hey AmeetM. I followed the steps & I didn't have any success

[AmeetM]

https://youtu.be/1NMQhx27vgY

follow this video , i had missed one step to tell you in my post

[Danny_C]

I don't have that option for some reason

[AmeetM]

https://www.maketecheasier.com/get-samsung-keyboard-back-to-normal/

[Danny_C]

I followed the steps but I'm still coming up empty unfortunately

[SamsungLaura]

Hi @Danny_C, are you able to go to:

Settings > General Management > Language & input > Samsung Keyboard > Style & layout > Custom symbols?

[Danny_C]

No I can't do that. Once I go into General Management things start to go a bit differently in my settings. If i go into the Samsung Keyboard settings, this is what i see

[AmeetM]

What software are you on