OneUI 7?

[dingdongditch]

Samsung website says it's been released, but my S24 Ultra tells me it's up to date:

I mistakenly joined the UK board while trying to find the solution to another problem, when I mentioned this they seemed to think I should be able to update.  Can anyone here confirm?

Thanks

[Dolgogi]

It seems you have a US device, so you might be best to reach out to Samsung Members in the USA.
You've posted this to Samsung Members Australia. 😊

https://us.community.samsung.com/t5/Samsung-Community/ct-p/us?page=1&tab=recent_topics

It might be easier for you to install the Members App from the Galaxy Store.

[dingdongditch]

I am in Australia. The device is likely a grey import. 

[zharkisha]

My dad got it last night and i don't have it too

[Invalid_user]

Careful what you wish for, One UI 7 is not the best update....

[BiXbY2025]

We all have a B at the end of our model numbers, eg SM-S928B, SM-S938B so on and so on. USA have their own model numbers just for the US. South Korea and China also have their own model numbers as well. Australia share B with most of the rest of the Word.

[dingdongditch]

@dolgogi I am in Australia.  The device is likely a grey import.

[s_amsungsonny]

Hi @dingdongditch,

If you are still experiencing issues with not being able to download the One UI 7 update, we would recommend that you submit an Error Report via the Samsung Members app (if you have it installed on your device) through the steps in the link below:
https://www.samsung.com/au/support/mobile-devices/raising-an-error-report-via-samsung-members/

The Samsung Members app is normally preinstalled on most Samsung devices, but as mentioned by @Dolgogi above, it can be downloaded for free through the Play Store or the Galaxy Store.

Please let us know how you go!

Warm regards,
s_amsungsonny

[dingdongditch]

Samsung members app won't load, it says "not supported in this region."

This is an Australian community forum, right? 

[Dolgogi]

Yes it is, and if you have an Aussie sim, it should load.