[RESOLVED]: Greenline appearing to Samsung S20+

[Zhyl]

Disappointed that S20+ phones has issues after just 1 year, and it appears usually close to end of warranty period, or some experience it earlier or later than usual.

Reference from EU community:

https://eu.community.samsung.com/t5/galaxy-s20-series/s20-exynos-green-vertical-line-on-screen-after...

And now experiencing it in PH, but it is not covered by Samsung. Vertical green line/s appear like the ones experienced in earlier versions of S series.

https://eu.community.samsung.com/t5/other-smartphones/green-line-down-the-edge-of-screen/td-p/259799

But unfortunately, in Philippines, it is not covered for free repairs by Samsung or even discounted repairs, as compared with the other countries. A bit disappointed on this.

Hope we could appeal on this as it seems unfair on the matter. Been diligently protecting my phone for longetivity but ended up being asked to bear the cost of repairs. It appears as common manufacturer issue.

[AlexisCee]

Here, https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneralNew.jsp?siteId=725...

Good luck! I hope you you can have your phone repaired soon! 👍

[Zhyl]

As it appears, the greenline issue is an indicator papunta dun sa green screen/white screen issue.

[Zhyl · Accepted solution]

Will still commend Samsung. They covered it, only paid the consultation fee. Free delivery and pickup! Thanks!

[SamsungRightCare]

Hi there! We're glad to have your device repaired, and bring it back to its best condition. 😊 Keep safe out there. Enjoy the rest of the week. 😀

[camposvea]

Hello! I am experiencing the same thing and will be visiting a Service Center this weekend. Have you mentioned anything specific to them para free of charge yung repair? Thank you!

[Zhyl]

No, I just showed them the greenline issue and when it turned to the whole white/green screen issue, they fixed it and covered with only paying for the consultation fee. I think my reply was pretty late but hope you got yours fixed for free as well.

[degogh]

hey could you please  share your job sheet number here as our phone is in service center and they are denying to give me the foc, i told them that there are people who got the foc, so they asked me for the jobsheeet  number, so could you please help us all with the same please

[degogh]

hey could you please  share your job sheet number here as our phone is in service center and they are denying to give me the foc, i told them that there are people who got the foc, so they asked me for the jobsheeet  number, so could you please help us all with the same please

[degogh]

@Zhyl hey could you please  share your job sheet number here as our phone is in service center and they are denying to give me the foc, i told them that there are people who got the foc, so they asked me for the jobsheeet number, so could you please help us all with the same please

[degogh]

hey could you please  share your job sheet number here as our phone is in service center and they are denying to give me the foc, i told them that there are people who got the foc, so they asked me for the jobsheeet number, so could you please help us all with the same please

[degogh]

@Zhyl hey could you please  share your job sheet number here as our phone is in service center and they are denying to give me the foc, i told them that there are people who got the foc, so they asked me for the jobsheeet number, so could you please help us all with your S20+ free of cost repair jobsheet number.