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08-14-2021 11:11 PM (Last edited 08-14-2021 11:23 PM ) in
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08-15-2021 01:00 AM in
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08-15-2021 04:21 AM in
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08-15-2021 05:42 PM in
Galaxy SHi Joana! I'm Sam, your friendly Samsung Customer Service guy. As for your concern, is your device software updated to the latest version? If not, we suggest checking for an update and always keep your device and apps updated. If you've updated it recently, we then suggest that you regularly do a CLEAR CACHE PARTITION on your device via RECOVERY MODE or SAFE MODE and do a CLEAR DATA CACHE on your applications. This is to avoid your device having unwanted performance glitches/bugs. Should you need further assistance, don't hesitate to reach us via our toll-free hotlines:
MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7
LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)
LIVE CHAT SUPPORT: https://livechat.support.
Hope this helps! Stay safe and have an awesome week ahead. 😊
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