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04-04-2021
08:28 AM
(Last edited
04-07-2021
08:56 AM
by
SamsungJon
) in
Can any one help? I have had my S21 Ulta for about 3 weeks now and since day one it has had bluetooth streaming issues. It continuously cuts out and beaks up. This happens in the car and on other devises like google home. Is this just a setting that I need to adjust? If it's not fixable I'll have to return the phone and I really want to do that.
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04-04-2021 08:57 AM in
Galaxy SIs everything updated on all devices?
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04-06-2021 06:07 PM in
Galaxy S- Mark as New
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04-04-2021 11:22 AM in
Galaxy S- Mark as New
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04-06-2021 06:01 PM in
Galaxy S
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04-05-2021 10:32 AM (Last edited 04-05-2021 10:34 AM ) in
Galaxy SHi DannC, sorry to hear about the issues you've been having with Bluetooth. Are you able to try some of these troubleshooting steps?
1. Clear Cache: Phone Settings > Apps > ⋮ > Show system apps > Bluetooth > Storage > Clear cache
2. Reset network settings: Settings > General Management > Reset > Reset Network Settings > Reset Settings
3. Open the Samsung Members app > Get Help > Interactive Checks > Bluetooth.
This check will tell you if there are any internal issues or deviations with your device. If so, the best course of action would be to send it in to your nearest service centre to be assessed. To find your closest service centre and book and appointment, click here: https://www.samsung.com/au/support/service-centre
Let me know how these go.
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04-07-2021 01:25 PM in
Galaxy S
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04-07-2021 03:03 PM in
Galaxy SHi DannC, thanks for getting back to me. May I ask if the other phone and car are older models?
Sometimes the Bluetooth software on your phone does not sync with the older software of a car. I suggest checking if your car needs a firmware update. These are usually released on the website of your car manufacturer. The method to update a car will vary by manufacturer, you may need to search for a guide on the manufacturer's website.
Hope this helps!
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02-05-2023 01:08 AM in
Galaxy SI am on my 3rd "repaired" S21 Ultra and am still experiencing the same issue. My watch will connect and then suddenly it does not. It will sometimes connect to the audio in my Jeep but mostly not - any other bluetooth connected items are the same. I am so very frustrated!! Nothing works to fix this issue
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07-03-2021 12:09 AM in
Galaxy SThis totally **bleep**!
