Original topic:

S22 ultra Screen warping

(Topic created on: 06-23-2022 11:08 AM)
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Ando88
Active Level 1
Options
Galaxy S
Have anyone had/got any issues with screen warping in the top corners of the screen, if you turn the phone to the left and right it becomes more present. 
5 Comments
SamsungLaura
Moderator
Moderator
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Galaxy S

Hi @Ando88, that's odd. Are you able to share a picture of the issue? 

The S22 Ultra has a curved edge display which may be what you are observing. 

Ando88
Active Level 1
Galaxy S
It's hard to capture on camera. It's across the top of the screen. You can see the screen isn't flat and it lifting
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SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hey @Ando88, thanks for clarifying. The screen lifting sounds odd. 

Based on what you've described, I recommend for you to head into your nearest authorised service centre with your proof of purchase so that we can take a closer look into this. Please be aware that due to our Privacy Policy, your device may be factory reset before being assessed. I highly recommend backing up your device via Smart Switch, OneDrive and/or Google to ensure none of your data is lost.

For more information on how to back up your device: https://www.samsung.com/au/support/mobile-devices/back-up-samsung-device/ 

To book an appointment prior to heading in-store or to drop off your device via Australia Post: https://www.samsung.com/au/support/your-service/main 

To find your nearest store: https://www.samsung.com/au/samsungstore/

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mozzman
Beginner Level 2
Galaxy S
I've got exact same issue. I thought it was because I dropped it but now it's lifting in the opposite corner.
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SamsungClaudette
Community Manager
Options
Galaxy S

Hey @mozzman

Based on what you've described, I recommend for you to head into your nearest authorised service centre with your proof of purchase so that we can take a closer look into this. Please be aware that due to our Privacy Policy, your device may be factory reset before being assessed. I highly recommend backing up your device via Smart Switch, OneDrive and/or Google to ensure none of your data is lost.

For more information on how to back up your device: https://www.samsung.com/au/support/mobile-devices/back-up-samsung-device/

To book an appointment prior to heading in-store or to drop off your device via Australia Post: https://www.samsung.com/au/support/your-service/main

To find your nearest store: https://www.samsung.com/au/samsungstore/

 

Kind Regards,

SamsungClaudette

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