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Original topic:

S9+ Screen Discoloration

(Topic created on: 01-26-2021 08:48 AM)
248 Views
obasan
Active Level 1
Options
Galaxy S
I updated my softwareast November 2020 and after a few days, I experienced the green/yellow and black horizontal lines. I immediately called their service agent and I was told to factory reset, format, and update all software updates that are available. After doing all those things, the problem is still there. The only thing I could do is to go to the service center and get it fixed. My phone is more than 2 years old already so the warranty has expired already. The agent said that the cost estimates around 13k to 15k. It is very pricey for an issue brought by a software update. Why do we have to shoulder the fee for their mistake hmph. 

Does anyone still have an issue like this? What did you do? 
3 Comments
Reesch
Expert Level 5
Galaxy S
IDK why Samsung is doing this to its users. All I know is, business is business. 🤷🏼
0 Likes
CRINGEBOSSS
Active Level 1
Galaxy S
yo ma s9+ is good and all
0 Likes
vksr23
Beginner Level 2
Galaxy S
Same problem with my s8.😞 Has this been resolved?
0 Likes