Hi @bigoofa, thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
Thanks for the info. Got so fed up with it, and my husband upgraded so I'm using his old phone, Notebook 10. I've bought phones for $60 that were way better than the A22. A friend had nothing but drama with same phone. The A22 nearly put me off Samsung for ever, and it's a bad representation for Samsung. Won't sell it as wouldn't put anybody else through the frustration and waste of money
Laura's advice first. 1. Just in case you are receiving notifications you don't want you can turn off notifications individually for each app. You can also vary what happens. 2. Check if you don't have two message notification apps working at the same time. You may have allowed a second one when transferring data as opposed to the default. 3. Review your contacts before proceeding to keep contacts by syncing to Google. 4. Consider clearing cache and/or data on individual apps bearing in mind you may lose old messages doing this. 5. I had a problem with messaging (not notifications) when I changed ISPs as phone was still forwarding via the old ISP. 6. Consider diabling Samsung messages (don't delete) and try a different messages app, like Google messages.
