(Freebies) - Buds 2 & Watch 4

[Ken-]

Hello,

Anyone bought S23-Ultra on SM megamall (Samsung Store)? 

did you get your freebies yet? 

I bought one last September 24, 2023

till now, NO updates were given. 

[TeamGalaxyBianx]

Hi Ken-! Could you please send over your order number so I can have this checked? Thank you!

[Ken-]

not sure where can i find that.
bought mine from the physical samsung store. i only have the official receipt

[TeamGalaxyBianx]

Hi again, Ken-! The official receipt number will do! Were you also given a reference number for your freebie redemption? If so, please provide as well. Thanks so much!

[Eve19]

Hi! I also have the same issue. Haven't received my freebies until now. Bought S23 Ultra on SM Megamall (Samsung Store) last October 10, 2023

[TeamGalaxyBianx]

Hi Eve19! Please send over your order ID/official receipt number so we can have this checked. 😊 Thanks!

[Eve19]

Here you go, 0001 01114209

[summeRamirez]

Please post again if this has not yet been resolved.

[delebat]

hi same issue here

bought S23-Ultra on SM megamall

still no freebies

please help :c

[TeamGalaxyBianx]

Hi Members_IVNby0T and Eve19! As per our team, it's best that you follow up with the specific stores you got your devices from. Please let us know what they'll say. Thank you! 😊