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Original topic:

Can't voice-activate Google Assistant

(Topic created on: 10-17-2019 03:31 AM)
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JJ69
Active Level 1
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After installing the beta, I can't activate the Assistant by saying "Hey Google" or "OK Google"

I have deleted and retrained the voice model, uninstalled both Google and assistant apps, restarted the phone, cleared cache and data without success.

Anybody have any other ideas? 

Galaxy S10
4 REPLIES 4
JeyD
Active Level 5
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Yea, same issue here.
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jmcphail31
Active Level 1
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did you change your power setting at all recently?
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JJ69
Active Level 1
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did not change any power settings, but I did do a factory reset... problems resolved.
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SamsungUSABetaTeam
Community Manager
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Thank you for your feedback. If you have not already raised an error report for this issue, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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