Hi @RobVic, that's strange. If pairing and unpairing the device does not work, I suggest sending through an error report within 2-3 minutes of the issue occurring for our research and development team to investigate.
To send an error report for a wearable, follow these steps:
Go to Galaxy Wearables app > click on the device desired on the side menu
In the side menu, tap Contact us > Error reports (in the Get help section)
Fill in details and the frequency of the issue that you have with the wearable.
OK thanks, I haven tried unpairing and repairing so I'll do that first. I have also noticed that my sleep is no longer recorded as well since the update. I always turn my watch to sleep mode. Hopefully this fixes both issues.
I've had issues too with my S22+ and auto workouts. When walking, it'll switch on auto work out between 8-10min (standard is 10min) but auto stop 2 seconds after.
I've soft reset and hard reset the watch and still have the issue.
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report: Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
