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Original topic:

Add an eSIM to Your Galaxy Phone

(Topic created on: 11-13-2023 02:37 PM)
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Samsung_Ryan
Community Manager
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An eSIM (embedded SIM) is a digital SIM that allows you to use the mobile data without a physical SIM card (Mini SIM, Micro SIM, Nano SIM, etc.) and is a useful feature if you travel a lot— removing the hassle of swapping between physical SIM cards all the time. It also makes it easier to switch between different mobile networks.

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To add an eSIM to your smartphone, you have three options: installing a pre-assigned plan, scanning a QR code, or manually entering the information.

 

Install a pre-assigned plan

Before starting, check with your mobile provider whether this option is available. You may be asked to provide your phone’s EID. You can find this on the box your phone came in, or by going to Settings > About phone > Status Information.

Step 1. Go to Settings > Connections > SIM manager.

Step 2. Tap Add eSIM and your mobile plan will be automatically downloaded and activated on your eSIM.

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Scan a QR code

You will need to contact your mobile provider to receive a QR code.

Step 1. Go to Settings > Connections > SIM manager.

Step 2. Tap Add eSIM then Scan QR code from Service Provider.

Step 3. Scan the QR code.

Step 4. Your mobile plan will be automatically downloaded and activated on your eSIM.

 

Enter information manually

Some mobile providers that support eSIM provide a code to manually add an eSIM.

Step 1. Go to Settings > Connections > SIM manager.

Step 2. Tap Add eSIM, Scan QR code from Service Provider then Enter activation code.

Step 3. Enter the information provided by your mobile provider.

Step 4. Your mobile plan will be automatically downloaded and activated on your eSIM.

 

For more details, visit 'Galaxy eSIM and supported network carriers'.

6 Comments
hklee100
Beginner Level 2
Support
Android auto does not work once eSim is installed.
0 Likes
Junxiang22
Active Level 1
Support
How to transfer esim to a new phone ?
0 Likes
JP19
Expert Level 4
Support
Hi, eSIM is not transferable. Each eSIM QR code can only be used once on 1 device. To install on a new device, u will need to contact the telco for a new QR code.
Junxiang22
Active Level 1
Support
Thanks JP19
Samsharma
Active Level 1
Support
I can't configure my esim towards my Samsung LTE smartwatch. What or how can I do it and I tried some various ways to connect my LTE smart watch but no outcomes with my smart watch. Pls assist.
0 Likes
Speedman5757
Beginner Level 2
Support
I recently updated my S23 ultra to the latest firmware before .y travel and later found the esim that I have bought online could not be used.
Thinking that the esim I bought could be of a low quality provider, I decided to buy one more but only to face the same issue.
I subsequently bought one more from a reputable reseller (Klook) only to face the same issue.

Has anyone faced the same problem?
0 Likes