Original topic:

Galaxy watch 6 LTE Version not connecting to mobile data

(Topic created on: 01-22-2024 09:14 PM)
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KiwiLucas
Active Level 1
Options
Support
I was recently gifted a Galaxy watch 6 LTE version from Australia and I'm trying to connect to a mobile provider in New Zealand but I only get the following message and error code, is there any way to work atound this?

Vodafone doesn't offer mobile plans for your watch

Contact Samsung Customer Service for more information.
Your device info might come in handy.
Error code:-1
5 REPLIES 5
Support
Try this one SmartSelect_20240122_204906_Chrome_1000036972_1705909746.jpg
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KiwiLucas
Active Level 1
Support
Thanks for the reply, I set up my watch from factory so there's no reactivation lock set, my only options if I go through that process are to lock it my self or reset the watch completely. I'll wait and see if there's another option before I have to do a reset.
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Support
When you press reset there should details on screen. Select what apply to you
Support
Check on YouTube. Some expert there is really helpfull too
Garry_Nz
Active Level 3
Support
In Nz, it only works with Spark.