Green line appear on my phone, I'm pretty sure that my phone's never been dropped, after a software update green line appears, do all the troubleshooting CS suggested and went to service center asking for 19k for repair. I used this phone for only 1 yr and 2 months. warranty should be for 2 years for phone like flip and fold.
Its too scary to buy a flagship from Samsung nowadays. Every year, people around the world reports screen problems after a year or more, mostly flagship users.
I'm planning to buy my first flagship phone but having second thoughts about Samsung cause of this issue.
Sad, before I bought this phone, I used samsung s6 edge and never had an issue with it except for battery but its understansable because i used it for 12 years that why I trust samsung products, but now.😢
I feel you disappoint over the unpleasant experience with your beloved Samsung Galaxy Z Flip 3 expecting it to last long without any issue but now the green line appears on its screen. If my device is facing similar experience, I will get frustrated too.
I'm a fan myself and can easily get carried away with their advertisement and endorsements, but when it comes to selecting mobile devices which will play such an important role in our lives, it’s only natural that we want to hold onto them longer. It is with my hope that your beloved Samsung Galaxy Z Flip 3 will be brought back to its original and intended optimum performance.
You may submit a report through the Samsung Members app as follows:
Step 1.Launch the Samsung Members app, and then tap the Support icon for more options.
Step 2. Scroll and select Error reports.
Step 3. Choose a category of your concern. Select"Display".
Step 4.Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report.
I really appreciate the feedback you are sharing with us here. Thanks for your suggestions and appreciate the time and effort you put in to share your valuable comments. This helps us improve our products, apps, and services towards enhancing the Samsung Galaxy experience for all.
Hi JLax. We hear your concern and we understand. The cost of repair varies per case. Our expert techs at our service centers use really high quality materials and machines so we can get your device back up and running again. Also just a question - do you have an active Samsung Care+ subscription? If you do, that should cover the repair. 😊
