My Charger in A11 Is not working

[Anonymous]

my charger in a11 is not functioning well, i dont know the probable cause but in my observation the travel adaptor is one of the reason why my phone is not charging. If someone can know the place where  buy my replacement charger. thank you!

[SamsungRightCare]

Hello andreiAd,

Thank you for reaching out to us here, to know and inquire about the genuine Samsung Charger for your Samsung Galaxy device.

You may click the below links to know the nearest Samsung Authorized Stores in your area in order to buy the genuine charger accessories for your Samsung Galaxy device.

https://www.samsung.com/ph/samsung-experience-store/locations/ 

https://www.samsung.com/ph/support/service-center/ 

To know more about Charging Tips for your Samsung Galaxy device, you may click the link below.

https://www.samsung.com/ph/support/galaxy-battery/charging-tip/ 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 22 111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response, if we have satisfied your inquiry.