Original topic:

Phone Issue and Wifi connection Issue

(Topic created on: 08-22-2025 07:17 PM)
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600XG
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Hi, Yesterday My Phone started Overheating and the Battery is Draining Faster way more than expected, and my phone won't be able to Scan any Wifi Anywhere even when im near my router, and today i just woke up and tested it again, as soon as i opened up my phone, it started over heating again, and the wifi now won't turn on, im only able to use mobile data for now, and in the matter of 30 minutes, my phone battery got from 85% to 65%, which is alot than expected as said, is there anything i can do? Or this is the end.

— Time Check: 12:38pm the wifi and bluetooth option now won't turn on, it can't be a bug since my phone is up-to-date
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600XG
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Need help asap
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Mogay
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if i am in your condition i will restart the phone first, if restarting the phone doesn't fix it then i will backup every single data from my phone to samsung cloud then i will factory reset the phone, so i can restore all my data from samsung cloud, if you have limited mobile data then backup your data by using smart switch to your PC

 

but wait here, don't restore your data just yet! let's say after factory reset the phone acting the same even w/o your data restoration which mean your phone need service, something broken inside your phone. So hopefully after right factory reset your phone can be connected normally to WiFi again then you can restore your data from smart switch/samsung cloud

Ebap
Active Level 3
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Maybe not your phone but your router? Mogay is right, try a reset of the router first. Coz your phone is draining fast because it keeps on connecting to somewhere.
Dont do a factory reset of phone; you might regret it.

Just check some apps in your phone that is set to always connect to the cloud or internet.
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