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Original topic:

Samsung data problem

(Topic created on: 10-22-2022 10:58 PM)
888 Views
clayyyons
Active Level 6
Options
Support
Hello whenever i use globe data its says security policy prevent using connection

1 Solution


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Solution
clayyyons
Active Level 6
Support
yes i cant use my phone without tnt smart sim and smart communication said that my sim is not postpaid its prepaired

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18 Comments
butete
Expert Level 5
Support
hey fellow globe user, check your APN
0 Likes
clayyyons
Active Level 6
Support
Pre yung tnt ko gumagana naman yung data pero yung globe hinde
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butete
Expert Level 5
Support
try thisScreenshot_20221023-143542_Settings_1000002815_1666507002.jpgScreenshot_20221023-143549_Settings_1000002816_1666507021.jpgScreenshot_20221023-143613_Settings_1000002817_1666507047.jpg
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clayyyons
Active Level 6
Support
not working
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butete
Expert Level 5
Support
is your phone smart locked?
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Solution
clayyyons
Active Level 6
Support
yes i cant use my phone without tnt smart sim and smart communication said that my sim is not postpaid its prepaired
butete
Expert Level 5
Support
thats a network locked from smart, it doesnt allow you to use other sim for data, you can try setting csc fromt smrt to xtc
clayyyons
Active Level 6
Support
already in xtc
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clayyyons
Active Level 6
Support
how to set up apn?
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