Original topic:

Samsung health comparison data

(Topic created on: 10-17-2022 10:40 PM)
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AJ69
Beginner Level 2
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Support

Hi there

My Samsung Health app has stopped showing detailed comparisons with each week, most dissapointingly  in the nutrition/calories section and the weight section. This was a major motivator for me being able to see my progress and where I have improved or slipped at a glance. Without it I have no motivation to enter my daily food intake making it defunct. Seems a major miss on the developers part.

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4 Comments
Samsung_Ruby
Community Manager
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Support

Hi AJ69,  if you haven't already please reach out to our customer support team via the 'Get help' section of the Members app so that they can help you further, and get more information from you. Thanks, the Samsung NZ team

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AJ69
Beginner Level 2
Support
Hey Ruby. Thank you for that.
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AJ69
Beginner Level 2
Support
Where is the 'Get Help' section?
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AJ69
Beginner Level 2
Support
Ok so I'm still not getting any comparative data in my weekly summary, and was dismayed to see that a friend using the same app IS getting the very comparisons I'm craving! So it's just me? I'm up to date with the updates. S.O.S!
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