cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Service center

(Topic created on: 06-14-2022 02:33 AM)
167 Views
faeee
Active Level 3
Options
Support
Does it really take 3-4 months for the change of LCD and observation ??? 
3 Comments
butete
Expert Level 5
Support
if the part is not available, i know someone it took 1 month and the service center is in palawan
0 Likes
SamsungRightCare
Community Manager
Options
Support

Hi, faeee!

I'm so sorry you're experiencing this. However, thirty (30) days would be the normal maximum days of the observation period. You might want to check again with the Service Center you've consulted with so they could explain to you why it would take that long to repair your device's LCD. If you want to consult with other Service Centers around your area, you need to check on our service locator. Here is the link of our service locator website: https://www.samsung.com/ph/support/service-center/?msclkid=72d47e20cf8411ec8ac1394658c823b0

You can also call our customer support if you're having trouble locating other Service Centers on the website. Here are their contact details:

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

Additionally, you can send an email through spr.ly/SamsungPH-Support or chat with us through our Live Chat Support at spr.ly/LiveChatSupport.

0 Likes
faeee
Active Level 3
Support
Thank you
0 Likes