Samsung Tab S7 FE Side key NOT Working after the update Aug 14, 2022

[simply_00]

Hi!

May I know anyone have the dame feedback from the last update. My Side Key is not working after that. 

[Khaled75]

Try diagnosing the side key. Go to Samsung Members > Get help or Support > Diagnostics or Samsung Members > Diagnostics.

[simply_00]

I did already and Its not working

[Khaled75]

What does it say?

[simply_00]

here

[butete]

possible issue of the update, have you wiped cache partition?

[simply_00]

nope i didn't do anything

[SamsungRightCare]

Hello simply_00,

Thanks for bringing up your issue with your Samsung Galaxy Tab S7 FE side key button not working after an update.

We really know and understand how it feels to be worried when your device button is disabled, expecting it to be fully operational up to optimal condition.

But don't worry, we are here to provide quick fixes and offer solutions to your problems.

A) Ensure that your device is up-to-date with the latest Software updates.

Settings > About Phones > Software updates > Download and Install > Follow on-screen notifications/messages.

B) Check and rectify the Side key by cleaning it with clean soft cloth to remove dirt, debris, etc. if any.

C) Remove the cover and protective case and check the Side key if its working fine.

D) Wipe Cache Partition:

Step 1. Turn off your phone.
Step 2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).
Step 3. Then press and hold Power and Volume up buttons.
Step 4. Release the power button. When the recovery screen shows up, release the volume up button.
Step 5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).
Step 6. Navigate to and select Yes.
Step 7. Press the power button to select Reboot system now.

E) Check the Side key if its working fine.

If the issue persists, you may contact us on online Samsung support channels by clicking the below links.

https://www.samsung.com/ph/support/contact/#onlinesupport  

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

Or Contact our Samsung Hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

84222111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

Or bring your device to the nearest Samsung Authorized Service Center for technical support and physical assessment.

https://www.samsung.com/ph/support/service-center/ 

Hope this content is helpful and your problem gets solved.