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08-29-2022 04:37 AM in
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08-29-2022 04:24 PM in
TabletsHi @MrBBear, that's strange. Could you send through a screenshot showing the missing option via the Members app for this to be looked into?
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Get help > Error reports > System > Describe issue and frequency > Tick ‘Send system log data’ > Attach screenshot > ‘Send’ in top right.
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08-29-2022 04:44 PM in
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