Original topic:

Server error

(Topic created on: 02-11-2026 02:45 PM)
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Jmn
Expert Level 1
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I'm having issues posting to Galaxy Gallery and sending DMs to members. The message I get is
A server error occurred. Try again later. OK
I uninstalled and then re-installed the Members app. It just doesn't work. Any ideas please?
*****************
Below is the screen recording:


ZFLIP6 SCREEN RECORDING: SERVER ERROR POSTING TO SAMSUNG MEMBERS GALAXY GALLERY. @11feb2026


23 REPLIES 23
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🤞🤞😊😊
Jmn
Expert Level 1
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Hayden informed me they did a server update. This has solved the issue. 😃👌
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Perfect!! Yay we have you back and can look forward to more of your beautiful creative art!
Jmn
Expert Level 1
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thank you 🙏
SamsungSonny
Community Manager
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Hi @Jmn,

Sorry to hear this has been happening!

If you could please send a screenshot of the error happening, we can raise this to the relevant departments to get this sorted out for you.

Warm regards,
Samsung Sonny

Jmn
Expert Level 1
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Thanks for your quick reply. The error message is as stated in this post. 🙏What I will do is create the post and take a screenshot very quickly as it's giving the error message. I presume this is what you are asking me to do. 😊
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Jmn
Expert Level 1
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Here we go. Just tried. Screenshot attached. 1770783166191.jpg
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SamsungSonny
Community Manager
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Hi @Jmn,

If you could please raise another Error Report with a screen recording of the error within 3 minutes of the issue happening, the Technical Team will be able to further escalate this issue for you.

Thank you again for your patience.

Warm regards,
Samsung Sonny

Jmn
Expert Level 1
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Do, how do I do that please? What settings need to be turned on?
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Jmn
Expert Level 1
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I managed to do a Google search on how to do that. Then swiped down the Navigation bar and turned on the Screen Recorder and taped preparing my post with server error message. See my updated post above. Hopefully it will have uploaded before you read this reply!
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