Original topic:

Hi guys issue with calls

(Topic created on: 10-14-2021 10:04 PM)
442 Views
mohamedgad
Active Level 5
Options
Wearables
So if you connect your galaxy buds pro to your phone and make a Facebook messenger call or whatsapp call you actually can't accept the call nor decline it using the double tap function as instructed in the manual of the buds....
Which means that Samsung made the buds not working except in normal LTE calls other than that you actually can't answer or decline any calls on social media apps....
0 Likes
2 Comments
SamsungLaura
Moderator
Moderator
Options
Wearables

Hi @mohamedgad, thank you for bringing this to our attention. Please send through an error report via the Galaxy Wearable app for our team to investigate. 

To send an error report for a wearable, follow these steps:

  1. Go to Galaxy Wearables app > click on the device desired on the side menu
  2. In the side menu, tap Contact us > Error reports (in the Get help section)
  3. Fill in details and the frequency of the issue that you have with the wearable.
  4. Click send.
0 Likes
Geeayezee
Active Level 1
Wearables
That's if your wearables app even connects to your buds pro which I highly doubt because nobody's does!