Original topic:

Some apps vibrate and some dont on Galaxy Watch 4 Classic

(Topic created on: 06-20-2023 09:33 AM)
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Nice_Papi1984
Active Level 2
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Wearables
Hi, I have got a weird situation here and i just noticed happening recently, unsure due to updates or what. Basically FB ( facebook ) seems to be the only app that eventhough has been set to silent from my linked Samsung phone, just like other apps, when it pushes notif to the Galaxy watch 4, it still vibrates. On the phone the FB notif is already set to silent with no vibration or ring tone. Any other apps that have been put to silent behave correctly on both Phone and my GW4 watch

Is this a know issue / bug, known only to facebook app on GW 4 or theres a setting that i missed for FB on my watch ? I have even compared it with other apps that are expected to be silent that are working, still no luck. I have further ensured that both my watch and phone have got FB application on silent but still push notifications

Please help with some thoughts and/or fixes

Thanks in advance

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4 Comments
Protonumus
Active Level 6
Wearables
Check, Messenger app or maybe under Settings / Sounds and Vibration / Separate App Sound
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Nice_Papi1984
Active Level 2
Wearables
Thanks but the one that vibrates as they come to my GW4 are things such as Posts, Likes and Reacts so far. No FB messenger ones though
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SamsungClaudette
Community Manager
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Wearables

Hey @Nice_Papi1984

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

Kind Regards,
SamsungClaudette

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Nice_Papi1984
Active Level 2
Wearables
I did different things but still no luck. So not just facebook , messenger but now I found out that Jira also does the same.
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