Original topic:

Can som1 help explain to me how to set up when my msgs have been read.

(Topic created on: 08-31-2021 03:28 PM)
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mumssheba
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Plz haven't been able to set up read receipts since update. It an A12
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SamsungJon
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Hi @mumssheba, what app are you using for messaging? To have read receipts, both users in a conversation must have it enabled. 

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mumssheba
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Not tech savvy what do u mean by app
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SamsungJon
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Hi @mumssheba, what do you use to send text messages? This could be the preset Messages app, or others such as Google. 

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mumssheba
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I thought it was the 1 I've always used it says in settings that it's turned on but it just won't do 8t now
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SamsungJon
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Hi @mumssheba, this could be because the other person does not have it turned on. Both users in a conversation must have it turned on to show read receipts. 

Hope this helps!