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08-31-2021 01:09 PM in
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08-31-2021 03:28 PM in
DiscussionHi @mumssheba, what app are you using for messaging? To have read receipts, both users in a conversation must have it enabled.
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08-31-2021 03:33 PM in
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08-31-2021 03:56 PM in
DiscussionHi @mumssheba, what do you use to send text messages? This could be the preset Messages app, or others such as Google.
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08-31-2021 04:02 PM in
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08-31-2021 05:20 PM in
DiscussionHi @mumssheba, this could be because the other person does not have it turned on. Both users in a conversation must have it turned on to show read receipts.
Hope this helps!
