Original topic:

Order "Waiting for Approval"

(Topic created on: 09-13-2023 08:54 PM)
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Anonymous
Not applicable
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Hi Team

I ordered a S23 Ultra today. The order is struck in the "Waiting for Approval" status. Not sure what's going on at your end. Could you please help me with the order status to be moved to processing.

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6 Comments
medoo
Beginner Level 2
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Shoulda waited for s24
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Just wait. It's not even 1 day.
charmed64
Beginner Level 2
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Does anyone else's a54 randomly disconnect from bluetooth
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Troubadour
Expert Level 1
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Off topic. Start your own post, you are more likely to get answers. Better yet Google it as some posts there provide lists of 8/10 potential solutions. Note bluetooth is merely another form of wi-fi, so some answers relating to wi-fi dropouts might help you identify the problem.
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SamsungClaudette
Community Manager
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Hey @charmed64

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
 

Kind Regards,

SamsungClaudette

charmed64
Beginner Level 2
Discussion
Thankyou
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