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02-11-2022 06:24 PM in
DiscussionSolved! Go to Solution.
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02-11-2022 08:19 PM in
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02-11-2022 08:21 PM in
DiscussionAs for S10/S20 and N10/N20 series, they get 3 years of major updates.
https://news.samsung.com/global/samsung-raises-the-bar-for-mobile-experience-innovation-committing-t...
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02-11-2022 08:32 PM in
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02-11-2022 08:50 PM in
DiscussionGoogle and then Samsung raised that to 3 years.
Samsung amazingly has now decided to make that 4 years which is above what Google offers it's own devices, and is now the gold standard for Android manufacturers.
As for why they chose to start with some 2021 devices, only they know the answer to that.
As @Noah64 points out, those devices you mention were sold with a promise of 2 major updates, but Samsung will give them 3.

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02-14-2022 09:52 AM in
DiscussionHi @Sammy422, thanks for your feedback regarding this topic. I've passed your interest on internally to the relevant department.
Please note, we cannot always implement customer suggestions due to various reasons and will not be able to provide an update on whether we are going to be implementing your suggestion or not. We hope you understand.

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