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10-01-2021 05:52 AM (Last edited 10-01-2021 05:54 AM ) in
Galaxy AGood evening.
Even if I totally could see nothing on my Galaxy A50 (it has become pitch black and broken because of the Purple Screen of Death phenomenon), I have been able to update its software. Ang ginawa ko? Kinapa-kapa ko ang pagpindot sa screen niya kahit na wala akong makita na kahit ano. Then iniiscreenshot ko at sa laptop ko tinitingnan kung nasaan na ba ako sa screen ng phone ko.
O. C. talaga ako sa software updates kaya pinagsikapan ko (halos isang oras ang inabot ko dahil twice ata nagfail medyo sira na rin talaga ang hardware nito kasi).
Failing na talaga itong phone ko na ito, kaya ginagamit ko na lang siyang hotspot dito sa bahay.
Hindi ko siya ma-screen mirror sa Your Phone Companion sa kadahilanang ito ang hotspot namin (that is, hindi ko maikonekta itong phone ko at ang laptop ko sa iisang Wi-Fi dahil itong mismong phone na ito ang hotspot namin).
Salamat sa pagbabasa!
By the way, swerte ko naman nang bilhin ko itong phone na ito dahil saktong monthly ang software updates.
Lampas two years old na ito at walang patid sa monthly software updates.
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10-01-2021 06:54 PM in
Galaxy AHi! I'm Sam, your friendly Samsung Customer Service guy. Thank you for your unwavering support for Samsung! We're also more than glad to get your device updated through all these years. 😀 Still, don't hesitate to reach our technical team with regards to your screen problem.
Please give us a call via our toll-free hotlines:
MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7
LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)
LIVE CHAT SUPPORT: https://livechat.
Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subjected for approval). Hope to have helped you! 😁
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10-01-2021 07:00 PM in
Galaxy A- Mark as New
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10-05-2021 08:14 AM in
Galaxy A- Mark as New
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10-02-2021 03:38 AM in
Galaxy A