LCD PROBLEM

[komwarior]

A52 4g.A bug or lcd problem. Specially when after fingerprinting. I can provide u videos showing this. Just bought the phone 5 days ago

Please help. Planning to return it to service center

[TeamGalaxyEvflor]

Amazing day! I'm Jan, Samsung moderator. Thank you for sharing your concern here in the Samsung member community. I'm very sorry to hear that you are experiencing this kind of inconvenience and regarding that I would suggest you to call our customer service hotline to further assist you with your concern. As a heads up, customer support will help you book a ticket for Samsung service centers and as long as you're eligible for warranty you don't need to worry about anything. 

Below are available numbers you may call. 

MOBILE: #GALAXY (#425299)

LANDLINE:

PLDT Toll free : 1-800-10-726-7864

Globe Toll Free : 1-800-8-726-7864

Standard Landline : (02)8-422-2111

Daily (8:00 AM to 8:00 PM)

or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Our friendly technical support experts are ready to assist you.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Thank you. Update us here should your concern be addressed. Stay safe! 

[komwarior]

Thank u. I booked an apointment by monday at Sm Moa

[Atecyfrago]

Try to optimize you device thru settings> device care