Original topic:

Make and receive no calls

(Topic created on: 11-13-2024 07:29 PM)
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saladodger
Active Level 3
Options
Galaxy A
I have a SamsungA32 and after the recent samsung update I can now not make or receive calls.
My son has worked out a temporary work around by briefly putting it in flight mode and back out. I can then operate like normal, but after a while it goes back to the same situation. I've checked settings etc and can't see anything obvious.
Any ideas or has someone else had the same issue?
TIA
43 Comments
RiverlandPam
Active Level 3
Galaxy A

Yeah, Telstra said though that as mine isn't a blue tick it isn't guaranteed to work in regional areas on 4g.  Previously the phone would automatically revert to 3g when it couldn't get a 4g signal here but now when it reverts to 3g there is nothing ... I'm assuming it then gets 'stuck' there until I do the flight mode on and flight mode off.  Anyway, that's just my theory.

cheers

Pam

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saladodger
Active Level 3
Galaxy A
Oh OK, that almost sounds plausible. I always take Telstra's excuses with a grain of salt though.
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RiverlandPam
Active Level 3
Galaxy A

Yep, me too.  They didn't suggest it it's just a theory I've come up with.  All they said was that the A22 is not blue tick so can't be guaranteed.  Hopefully one day a tech at Telstra OR Samsung will SPEAK TO ME!

 

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saladodger
Active Level 3
Galaxy A
I wish you luck Pam. Let us know how things end up for you
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