Poor signal

[rhen777]

I dont know my phone A51 has a very poor signal dont know how to fix this

[butete]

any chance your using globe/tm sim?

[rhen777]

The same thing... i wonder why my other phone infinix pro has a 5g signal while my samsung is on emergency call only...

[butete]

depends placemrnt for the antennas for signal , try a different smart/tnt you will have good signal

[rhen777]

I already tried it but still it wont works

[butete]

try wiping cache partition

[butete]

make sure upto date

[Obviou_sly]

Call the CS of Globe or Smart.

[ProCo]

Thank for reaching to us. rhen777, you may try the following step below. I hope this will help you.
- Restart your phone.
- Turn Airplane Mode on and off.
- Manually select your network providers.
- Double check your SIM card.
- Restore your phone to its factory settings.

Appreciate to accept solutions.