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04-12-2021 02:33 PM (Last edited 04-12-2021 02:35 PM ) in
Galaxy A
Recently my Galaxy A50s is having random app loss internet connection, where I have to restart the phone every time so the app could reconnect. This is very cumbersome, as it happens daily on random app.
This issue started appearing after upgrading to Android 11. Have tried multiple way, such as wipe the cache partition, allow background activity for those app, allow all notifs, switch back between mobile data and wifi, to no avail. Also have tried to clear data, cache for the app, uninstalling and reinstalling the app, but the issue still happens.
Only restarting the phone will fix it. But, after a while less than a day, certain app loss internet again, and have to restart again.
Anyone have this experience?
Solved! Go to Solution.
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02-13-2022 09:33 PM in
Galaxy AGalax a12 4gb-ram 128gb. Android 11 one ui 3.1.
Has the same problem..
Either i have to restart phone.
Or i have to force stop apk . But there are tons of internet related apps. Youtube playstore vivaldi allbrowsers.
Please fixxxx thissssssssssssssssss
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03-07-2022 02:57 AM in
Galaxy A- Mark as New
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05-01-2022 08:28 PM in
Galaxy AI have the same problem on M52 5g. Some apps just dont work on mobile data but works absolutely fine on wifi. Apps like efootball pes 2021 wont work on mobile data, but if use vpn or wifi it magically works. A software update to fix this issue is badly needed quicky. Software version is M526BXXU1BVC6/M526BODM1BVC6/M526BXXU1BVC6

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05-03-2022 10:46 AM in
Galaxy AHi @Aritra985, I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
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10-05-2021 05:00 AM in
Galaxy ASo I updated my phone and no I cant use messenger and whatsapp and the internet talks about dns error. Did anyone else have this problem?

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