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01-29-2023 09:37 PM in
Galaxy A- Mark as New
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01-29-2023 10:28 PM in
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01-30-2023 02:19 AM in
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01-29-2023 10:32 PM in
Galaxy AHow to check if your phone is running One UI Core: Go to Settings > About phone > Software information.
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01-30-2023 02:21 AM in
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01-30-2023 06:14 PM in
Galaxy A
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01-29-2023 11:59 PM in
Galaxy AHello TimesNewRomeo,
Thanks for sharing your Samsung Galaxy A13 experience with inquiry on whether Secure Folder is available on your device.
The Secure Folder is the perfect place to store all the photos, videos, files, apps and data that you want to keep private. The folder is protected by the defense-grade Samsung Knox security platform, which encrypts all data stored there, making sure that your information is kept safe from any malicious attacks. You can also add a passcode or biometric lock to keep your data safe from any prying eyes.
Due to compatibility and hardware limitations issues, Secure Folder may be available on select devices only.
For more help and assistance, you may contact us on our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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01-30-2023 02:23 AM in
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02-02-2023 05:37 PM in
Galaxy AA13 is considered as expensive entry level phone which is the successor of A12 and A12 Nacho.
I don't know the reason why samsung didn't include the "Secure Folder" in the software of the Galaxy A13.
Obviously i know that Galaxy A13 is a entry-level phone and it runs One UI Core which means the light version of the full One Ui, it means some features from the full one ui version is not present in the one ui core, such as the Secure Folder or the other useful features for example.
Full One Ui version on the other hand, that is already present in midrange and flagship galaxy devices and it have many useful features such as Secure Folder, Bixby Assistant, Bixby Home, Bixby Routines, Smart View and Goodlock Modules compared to one ui core.
Some reason according to Samsung is the "hardware limitations" (you know, they are always saying this if they can't provide the reason why...maybe hahaha)
One ui core is so messed up, it means we are not sure what are the included feature on every devices that runs one ui core.
For example Galaxy A12 Nacho, A21s, and some M Series are running one UI Core, therefore, they got the Secure folder via software update. (As you see, it's so messy right?)
Galaxy A12 Nacho (A127F) known as the A12s on the other hand, the 2nd version model of A12 (A125F). These 2 A12 devices have same specs EXCEPT THE THE CHIPSET
A12 (A125F) = MEDIATEK P35
A12 NACHO = EXYNOS 850
Both of those chipsets are low-end and both Secured By Knox.
Regarding to the Secure Folder, A125F didn't have the Secure Folder after Android 12 update until now, which i complained earlier in some of my community forums here, tried sending feedback to Samsung but still no answer. A127F or the A12 Nacho got the Secure Folder after Android 12 update which i was wondering about. Like why? How? How is it possible? How about the A125F?
It was really unfair that only A12 Nacho got the Secure folder. And also got the Android 13.
A12 Nacho A13 4G have the same chipset which is the Exynos 850. And I'm wondering too why samsung didn't include Secure Folder on A13 but they included it on A12 Nacho (sounds really unfair right?)
Hopefully Samsung will implement Secure Folder in Galaxy A13 in future since they successfully tested and implemented Secure Folder in A12 Nacho.
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04-26-2023 12:02 AM in
Galaxy AWell said and yes I also wonder why Samsung shortened A13 with such features too! Hope they fix this soon, either via software updates perhaps.
