VOLTE NOT SHOWING

[ANDRĒ]

As you can see here voLTE calls sim 1 is automatically on but volte icon doesnt apear on the status bar please help and im uaing 

[ANDRĒ]

Help po d po ako maka make nang call sa smart sim ko

[CJay15]

Just dial *888 po sabihin niyo lang di ka makapag tawag since na activate na yung volte mo may misalignment lang yan

[ANDRĒ]

Ini try ko pong idial pero pag dial ko bumabalik sa screen huhu help pls

[CJay15]

Turn off mo muna volte mo po

[ANDRĒ]

Finally have it 🙂 🙂

[CJay15]

After 24 hours po pag walang effect follow up mo nalang. Dial mo ulit *888

[Magnaguard]

Smart prepaid has it. Although it didn't activate immediately. It took 3 months of waiting I think.

Called their customer service during the long wait and the rep was clueless what I was talking about lol. I gave up then lo and behold, it activated suddenly.

[TeamGalaxyRene]

Hello ANDRE,

Thanks for sharing your experience and inquiry with your Samsung Galaxy phone, has issues with VoLTE calls not enabled.

And thanks to our dear Samsung members that they were able to provide you with the right solutions, here.

For more help and assistance, you may contact us on our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport 

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)