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Original topic:

wifi can't open

(Topic created on: 08-07-2021 12:28 AM)
343 Views
transvallicus
Active Level 1
Options
Galaxy A
Bakit hindi na mabuksan wifi...?minsan bumubukas pero hindi nag coconnect tapos kusa namamatay?
7 REPLIES 7
SamsungRightCare
Community Manager
Options
Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

As for your concern, have you recently updated your device software? Make sure to always keep your device updated, and do a CLEAR CACHE PARTITION via SAFE MODE after updating to avoid unwanted performance glitches. Also, try to check and reset your network settings too. Hope this helps! 😊

transvallicus
Active Level 1
Galaxy A
not working☹
SamsungRightCare
Community Manager
Options
Galaxy A

Reach us via our toll-free hotlines mentioned in our previous comment, and our technical team will gladly assist you further. Stay safe. 😀

SagaOtaku
Active Level 10
Galaxy A
try to turn on airlplane mode and after few minutes turn it off and if it still doesnt work try to restart your phone and if none of this works then try to restore factory settings and if it doesnt solve your problem then go to repair services store it could be theres a problem with your phone.
JedNelson
Active Level 3
Galaxy A
did you try to connect ur phone with another wifi connection? if yes and its still occurred maybe the hardware of wifi adapter already have a problem.
transvallicus
Active Level 1
Galaxy A
yun nga din sabi sakin eh...hardware ng wifi ang may problem pati kasi bluetooth at radio ayaw din gumana..
SagaOtaku
Active Level 10
Galaxy A
steps are reset the modem, reset network settings, restart, turn on/off airplane mode, turn on/off wifi, reset factory settings and if the fault is the phone go to repair store services or if the problem is the modem then contact internet provider.