Original topic:

anyone having reception issues

(Topic created on: 09-29-2022 09:33 PM)
352 Views
DragonboyOwO
Active Level 1
Options
Galaxy Note
I'm having worst reception issues with my s22 ultra keeps going from 4g to h+ if I do and it's all ways like 1 bar I'm over it sent my phone away twice now and same issues done log files every they told me to do I'm really over it my not 10+ have full bars amd never loses reception then I got this s22 ultra reception is just so bad makes me wanner throw it come on samsung were some updates to this issue 
6 REPLIES 6
Galaxy Note
That's annoying. Can you try putting your sim card into a different phone and see if it causes the same issue?

I want to rule out it's the sim card issue. I had a similar issue and when I put the dodgy sim card into my other phones, it caused the same issue. So I only had to get a replacement sim card.
DragonboyOwO
Active Level 1
Galaxy Note
yeah I tryed that works like so dem good
0 Likes
DragonboyOwO
Active Level 1
Galaxy Note
also hade replacement phone first day got the second one did it same problem so mad no different
0 Likes
Paullei
Active Level 1
Galaxy Note
I have an issue with my S22 Ultra where once it switches to H+ it takes ages to switch back to 4 or 5g. If I put it in and out of aeroplane mode it switches immediately
0 Likes
DragonboyOwO
Active Level 1
Galaxy Note
yeah then just go back to h+ never hade this issue on my note 10+
SamsungLaura
Moderator
Moderator
Options
Galaxy Note

Hi @Paullei and @DragonboyOwO,

I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

0 Likes