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Original topic:

Green Line Appeared on my screen

(Topic created on: 02-11-2023 07:59 PM)
562 Views
CamIgn
Active Level 1
Options
Galaxy Note
Help! Green lines appeared on my screen and I've just recently discovered about the CRP program, what else can I do? 😢
17 Comments
Galaxy Note
Unfortunately that also happened with my Note 20 Ultra 5G and I'm weighing in if I will have it fixed or not.
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CamIgn
Active Level 1
Galaxy Note
I heard it will cost 15k-18k. So disappointed
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Galaxy Note
Yeah, I asked already in SM North and Mega.

You can answer the survey for suggestions and concerns. You also have a chance to win a voucher.Makers Feature Template (3)_20230127_110808_0002_1000009582_1674788888.jpg
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butete
Expert Level 5
Galaxy Note
you know the drill
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merureng
Active Level 2
Galaxy Note
Same issue here.. Im shookt.. sudden appearance of greenline in my screen.. 😭
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TeamGalaxyRene
Moderator
Moderator
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Galaxy Note

Hello Camlgn,

We are sorry to hear about your disappointment upon experiencing the green line on screen on your Samsung Galaxy Note 20 Ultra 5G, and we apologize for the inconvenience it caused you.

I really understand what you're going through right now- not knowing what to do next while managing your expectations and the total cost your device incurred after visiting the service center. But don't you worry; our Samsung engineers and technicians are competent to provide you with guidance, options, and other offers that will restore your device to optimum performance.

I am also hoping that you will arrive at the right conclusion what is best for your device with the knowledge and information coming from all of us, your fellow Samsung members.

 

Should you need more help and assistance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Stay safe and have a nice day ahead! Thank you for contacting Samsung.
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EleanorJoy
Beginner Level 2
Galaxy Note
Help me my Samsung Note 20 Ultra 5G. Appeared 3 Greenlines..
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EleanorJoy
Beginner Level 2
Galaxy Note
My Samsung Noge Ultra 20 appeared 3 greenlines.. Samsung please fixed this issue
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