Need assistance.

[AstronautBuddy]

Anyone, please help me to fix my bluetooth problem. I just bought a bluetooth keyboard to conncet with my phone but it's not working. I can scan the keyboard but it can't be connected. There's no problem with the keyboard itself since it's can be connected with other devices. Please help. Thank you❤.

[AstronautBuddy]

Pinoise, help me!!! HAHAHA

[Khaled75]

What phone are you using?

[AstronautBuddy]

Samsung m12, bro.

[Khaled75]

Since there's no Smartphones • Galaxy M here, put it in Others.

[AstronautBuddy]

I already tried to reset the network settings but still can't connect. The bluetooth mouse is easy to connect, I don't know what's the problem with my bluetooth keyboard.

[Khaled75]

Can you connect another device?

[AstronautBuddy]

Yes, but I can't pair with the bluetooth keyboard. Don't know what's the problem. It's just the same brand with the mouse by the way.

[Khaled75]

Try restarting your phone.

[AstronautBuddy]

I already did a many times but still didn't fix the problem.