Original topic:

Note 10+ 5G

(Topic created on: 03-06-2022 08:50 AM)
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pawsb
Beginner Level 2
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Galaxy Note
Anyone else having trouble with S Pen not connecting and phone not switching to mobile data automatically since last update.  Have tried fixes online that I can find but no luck. 
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SamsungLaura
Moderator
Moderator
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Galaxy Note

Hi @paws, sorry to hear you've been having issues with your Note10.I suggest sending an error report via the Samsung Members app for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further. 

Please send these within 2-3 minutes of the issue occurring to increase the chances of the report capturing the issue. 

To send an error report:

Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.

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