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Original topic:

Note 10+ More Battery Settings

(Topic created on: 09-02-2021 06:33 PM)
376 Views
SunCom3Thr0ugh
Active Level 3
Options
Galaxy Note
Hi Community, 

Does any Note 10+ owners here, have Super Fast Charging option in More Battery Settings? 
Mine have none. 

Thank you.

image


9 Comments
jamesrred
Expert Level 1
Galaxy Note
Have you tried searching for "Super Fast Charging" in your setting if it is there? The option should be in your screenshot but it's not. How about setting a Bixby Routine to activate it?
Galaxy Note
Yup I tried searching for it, but it doesn't come up.
Haven't tried the Bixby Routine setting yet.

Thanks for the reply.
jamesrred
Expert Level 1
Galaxy Note
This is weird. The option should be there. Maybe a software bug? How about restarting, have you tried? Are you on the latest Software Update?

I don't really recommend doing a factory reset, but if you can, try it if it restores that option in the settings. If not, maybe Samsung really removed that toggle.
Galaxy Note
It is really weird. I've restarted many times and i'm on latest software for my phone. I even uninstalled some apps that I downloaded recently.

Thinking of doing factory reset as my last resort.
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Galaxy Note
Tried Bixby Routines, Super Fast Charging doesn't show either.
tpxoxo13
Active Level 4
Galaxy Note
😪
SamsungRightCare
Community Manager
Options
Galaxy Note

Hi! I'm Sam, your friendly Samsung Customer Service guy. As for your concern, may we know if your software version is up-to-date? Make sure to always get your software and applications updated, then regularly do CLEAR CACHE PARTITION on your device via RECOVERY/SAFE MODE to give your device a refresh. Should you still need technical assistance, don't hesitate to give our friendly tech team a call via these toll-free hotlines:

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Hope this helps! Stay safe and enjoy the weekend. 😊

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Galaxy Note
Hi, yes I have the latest software version for my phone and I already cleared cache partition in recovery.Screenshot_20210903-092753_Software update.jpg
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m00np00l
Active Level 6
Galaxy Note
My Note 10+ also only has Fast Charging but not Super Fast Charging. I didn't even know there was that option. 😅

Interestingly, even if the option is not available the status of charging on my lock screen says "Super Fast Charging"....Screenshot_20210904-220330_One UI Home_15542.jpg
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