Hey there! Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).
As suggested, have you tried blowing hard and sudden on your device's USB port hole, and via the Mic hole? We also suggest you to check if your device's software is up to date (receive updates faster by installing Samsung Smart Switch on your laptop/pc), also try clearing out your data cache then rebooting your device. After doing so, you may try again your microphone. If the problem still persist, please do call us via the TOLL-FREE HOTLINES mentioned above, and we'll remotely assist you.
Hope these helps. Be sure to click" ✓ Accept as Solution"when you find an answer that works for you.
