Original topic:

One ui4 update bug - wifi and 4g dropping

(Topic created on: 01-15-2022 12:48 AM)
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Leskyluke
Beginner Level 2
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Galaxy Note

Just updated to new ui4 &  wifi is constantly dropping and reconnecting every few minutes. Tried resetting etc. Very annoyed - needs patch asap for bugs

Galaxy note ultra 20 5g

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SamsungLaura
Moderator
Moderator
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Galaxy Note

Hi @Leskylike, thank you for bringing this to our attention. I am sorry to hear of the issues you've been experiencing since the update. Please send through an error report within 2-3 minutes of the issue occurring for our research and development team to investigate

To send an error report:

Samsung Members app > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.

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