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Original topic:

SAMSUNG LCD PROBLEM

(Topic created on: 05-06-2023 12:46 AM)
Reeyahca
Beginner Level 2
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Galaxy Note
Can someone help me, 
my samsung note 20 ultra got an update and when i updated it my screen got a vertical green line. my didnt fell or something... pls help me
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2 Comments
Cefiro
Active Level 10
Galaxy Note
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TeamGalaxyRene
Moderator
Moderator
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Galaxy Note

Hello Reeyahca,

We are sorry to hear about your experience with the recent updates on your Samsung Galaxy Note 20 Ultra having issues with the vertical green line on the screen. I know the feeling of protecting your device from any external scratch or fall, and when it comes to this, it's like your world is falling apart.

Like what I have been recommending for similar issues, it's still best that our Samsung engineers and technicians can have a look and assess your device. So be sure to bring it immediately to the nearest Samsung authorized service center in your area.

https://www.samsung.com/ph/support/service-center/

 

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
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