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Original topic:

White/Green Flickering Screen

(Topic created on: 08-23-2022 06:17 PM)
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hannahgurl
Active Level 3
Options
Galaxy Note
Hi Samsung Note 20 Ultra users..Have you also experienced white/green flickering screen? I started to experience this problem last Aug 19. When I woke up from my afternoon sleep/nap my phone already had a white green screen.
Will it be resolve over time? I went to samsung service center and they reprogram/reset mynphone to factory settings

I had this phone since Oct 3 2020, almost 2 years pa 😔😪
Galaxy Note
You will see Wipe Cache Partition for Note20U5G and Repair Apps sa Recocery mode. Make sure lang naka connect yung USB-C headset or naka connect yung phone sa laptop while you're doing this, otherwise hindi lalabas yung Recovery Menu. I suggest you do this moving forward after every install of a major/security update.

https://youtu.be/I9ataWjDxuQ
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hannahgurl
Active Level 3
Galaxy Note
Thank you po sa advise..will do it 😊
butete
Expert Level 5
Galaxy Note
for note20U 5G tips ask @summeRamirez
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hannahgurl
Active Level 3
Galaxy Note
Pag gagawin ko po hindi po madedelete files ko sa phone?
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butete
Expert Level 5
Galaxy Note
yes hindi po ma dedelete sa wipe cache partition
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Galaxy Note
Welcome! Yes hindi madedelete files mo unless you accidentally select restore factory settings. Hope your issue gets resolved soon!
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hannahgurl
Active Level 3
Galaxy Note
Thank u
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Khaled75
Expert Level 5
Galaxy Note
Did wiping cache partition work?
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SamsungRightCare
Community Manager
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Galaxy Note

Hello hannahgurl,

Hope your Samsung Galaxy Note 20 problems fixed with the answers and replies given by our dear Samsung Members here. 

Rest assured that, our highest priority is our Samsung Member and Customer. To fulfill satisfaction and interactions as we value your feedback and comments here. 

Feel free to contact us through the email links below.

https://www.samsung.com/ph/support/contact/#onlinesupport 

Samsung Email 

 

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hannahgurl
Active Level 3
Galaxy Note
Hi the problem came back after 6 days of factory reset 😭😭😭
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