Kamal0301
Active Level 2
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Galaxy S
Thanks my dear Samsung. 
Last month my device getting pink and green line. I went Samsung store they ask price 860 rm for change display. 
Then i decided not to fix it.
But 3days ago i heard a news that Samsung fixing s20 series display line issue free of cost. 
Then i went Samsung store submit my phone. 
Just today 02/08/2022 morning i got a sms from Samsung to collect my phone. 

Yeah I'm lucky. And much appreciate Samsung🙏 Good job. i take it as reward as a Huge Samsung fan. 
 

29 Comments
nazzzz
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Galaxy S
that's great to hear !
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GunasamssYT
Active Level 10
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Galaxy S
Ohh that's nice
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WinnieC
Active Level 10
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Galaxy S

Does that mean that Samsung is replacing your phone screen (S20) for free of charge?

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Kamal0301
Active Level 2
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Galaxy S
Yes
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ezbass
Beginner Level 2
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Galaxy S
Until when?
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WinnieC
Active Level 10
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Galaxy S

Hope you can share more about it because it might help out our friends here especially those with S20 series who facing the same problem.

Like:

1) Which service center you go

2) Is your S20 still under warranty

3) Or is there any procedure needed, etc..

I guess those who really facing the same issue might try out by asking Samsung Service Center again about the problem. 

Kamal0301
Active Level 2
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Galaxy S
1. Any samsung service center you can go. Just show them your phone. With only display line issue.
2. The phone must have 0 visible damage on screen or back panel.( If have scratches, dent, thats no problem.)

3. Its not required under warranty.

4. There is simple procedure.
Just bring your phone to service center.
Show them display line issue.
They will take your phone. Then they will do water test. (To make sure you didn't do any repair on that phone )
If pass test they will tell you contact in 7days. Thats all.

Important note for free display change.
If your phone have been any kind of repair, so don't go , and don't waste time.
aerooii
Beginner Level 2
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Galaxy S
If the back panel is pop out lil bit would they give the service?
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