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04-01-2022 12:59 AM (Last edited 04-01-2022 01:00 AM ) in
Galaxy S- Mark as New
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04-01-2022 10:39 AM in
Galaxy S- Mark as New
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04-01-2022 11:54 AM in
Galaxy S- Mark as New
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04-01-2022 01:16 PM in
Galaxy SHi @aryal, based on what you've described, I recommend for you to head into your nearest authorised service centre with your proof of purchase so that we can take a closer look into this. Please be aware that due to our Privacy Policy, your device may be factory reset before being assessed. I highly recommend backing up your device via Smart Switch, OneDrive and/or Google to ensure none of your data is lost.
For more information on how to back up your device: https://www.samsung.com/au/support/mobile-devices/back-up-samsung-device/
To book an appointment prior to heading in-store or to drop off your device via Australia Post: https://www.samsung.com/au/support/your-service/main
To find your nearest store: https://www.samsung.com/au/samsungstore/
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08-16-2022 01:23 PM in
Galaxy SI bought 2 of these phones and got the same exact pink vertical line on 1 phone almost on the same location on this picture. I tried resetting the phone, nothing, installed updates, nothing. I just returned it and got my money back. Funny thing is, Amazon is already selling "premium" Refurbished Ultra 22.
I followed this this troubleshooting page: https://www.samsung.com/us/support/troubleshooting/TSG01001485/
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08-17-2022 10:13 AM in
Galaxy SHi @troglodytez, as mentioned above, I recommend for you to head into your nearest authorised service centre with your proof of purchase so that we can take a closer look into this.
To book an appointment prior to heading in-store or to drop off your device via Australia Post: https://www.samsung.com/au/support/your-service/main
To find your nearest store: https://www.samsung.com/au/samsungstore/