cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Green horizontal line after Updates

(Topic created on: 09-26-2023 11:04 PM)
183 Views
madz1215
Beginner Level 2
Options
Galaxy S
Does anybody here experience the same misfortune like me? After system updating my Samsung S21 Ultra 5G. A strange Vertical Green Line appeared on the screen. How did you resolve it? 
10 Comments
seojunssi
Active Level 5
Galaxy S
I read someone says wipe cache partition. Don't know if it's real but try it
0 Likes
Ellizahj
Beginner Level 2
Galaxy S
Doesn't work
0 Likes
Siesy
Beginner Level 3
Galaxy S
Same issue on my S21+, went to the Samsung Service Center last Saturday. They installed a software update but it doesn't resolve the issue, LCD repair cost a lot and the worst part is the following day when I set up my phone there's another line. :(
I can't reached the Service Center via phone call so I called Samsung service center. I was advised to go back to the Service Center. So hassle.
0 Likes
TeamGalaxyDD
Moderator
Moderator
Options
Galaxy S

Hey Siesy,

The follow up visit for the Service Center is for a proper diagnosis of your device. The screen repair cost ensures that you receive an authentic replacement for your device (compared to the third-party screens typically used in non-authorized repair centers).

This also ensures that your device is repaired in an environment specifically designed for device repair, with tools that were developed especially for Galaxy devices. 

I understand that it may feel like a hassle, but if you think your device is worth it, your Service Center will ensure that it receives the best care possible.

0 Likes
Galaxy S
Same on my S20+20230924_195730_1000001948_1695556653.jpg
0 Likes
TeamGalaxyDD
Moderator
Moderator
Options
Galaxy S

Hey madz1215,

Sorry to hear about this. There is currently no way for myself to diagnose your issue from the platform, but I can help you find a Service Center near you! 

The Service Center will be able to diagnose and repair your device. If you registered for Samsung Care+, your repair may be covered up to device value. :) 

0 Likes
alyyyy13
Beginner Level 5
Galaxy S
Hi! experienced also the same thing on my samsung s21 ultra 5g :((
0 Likes
Jubilee
Active Level 1
Galaxy S
Hi..is it fixed now or rrplaced?
0 Likes
Philippe89
Active Level 2
Galaxy S
Same here. Samsung service center is charging me P 15,000 for screen replacement even if the problem is caused by their faulty screen!
0 Likes