Got my S20 Ultra from Smart Communications last April 2020. This is my 1st Samsung phone. Got my 3M stickers at the back, screen protector, armoured casing. Absolute protection from physical damages was applied.
Until I noticed slight flickering 2 weeks ago. I just ignored it. Until last July 19, the screen went completely green and unusable. Referred the problem to samsung service center. They didn't see any physical defect on it. Service report said that screen needs to be replaced. Total cost is 10580 pesos. I got no choice but to proceed..
Hey Samsung. This is not suppose to happen on a premium device. Durability comes with your flagship series. Consumers are paying for it. I've read a lot of problems regarding flickering and green screens in the s20 series. I hope you look into this matter.
**Will update about the repair after 3-5 days..
After the green tint screen i was left with this visible horizontal flickering lines (its so distracting when watching/playing games) it goes away sometimes and it will reappear again. I already do all their troubleshooting guide, but the issue still persist. I also went to their service center and their tech team told that maybe it was caused by a software bug and suggested on getting the screen to be replaced including the battery at around 13k php. I refuse though because its not my fault for having a defective unit and also got trust issues because maybe when the software update comes, the problem will come back again. I also read that the s21 is having the same problem (screen flickering and glitching) so option for upgrading is meh)..
